Introduction
CoreDoc Mail ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online document printing and mailing service.
By using CoreDoc Mail, you consent to the data practices described in this policy.
Information We Collect
Personal Information
When you use our service, we may collect:
- Contact Information: Name, email address, phone number
- Mailing Addresses: Sender and recipient addresses
- Payment Information: Processed securely through our payment processor (we don't store full credit card details)
Document Information
We temporarily process:
- PDF documents you upload for printing
- Document metadata (file name, size, page count)
- Printing preferences (paper type, color options)
How We Use Your Information
We use your information to:
- Process and fulfill your printing and mailing orders
- Provide tracking information and order updates
- Process payments and prevent fraud
- Communicate with you about your orders
- Improve our services and customer experience
- Comply with legal obligations
- Send service-related announcements (not marketing)
Document Security & Retention
Security Measures
- All document uploads use SSL/TLS encryption
- Documents are stored on secure, encrypted servers
- Access to documents is restricted to authorized personnel only
- We implement industry-standard security protocols
Retention Policy
- Uploaded Documents: Automatically deleted 7 days after printing
- Order Information: Retained for 3 years for record-keeping and legal compliance
- Payment Information: Only retained by our secure payment processor as needed for transaction records
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We only share information when necessary:
- Mailing Partners: We share recipient addresses with USPS or other carriers to deliver your mail
- Payment Processors: We share payment information with secure processors like Stripe or PayPal
- Legal Requirements: When required by law or to protect our rights
- Service Providers: With trusted vendors who help operate our service (under strict confidentiality agreements)
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate personal information
- Request deletion of your personal information
- Opt-out of certain data processing
- Data portability
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at support@coredocmail.site.
Cookies & Tracking
We use cookies to:
- Remember your preferences
- Analyze site traffic and usage
- Improve our service
You can control cookies through your browser settings. However, disabling cookies may affect some features of our service.
Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our service after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@coredocmail.site
- Effective Date: December 29, 2025