Shipping Policy

Last Updated: December 29, 2025

CoreDoc Mail Shipping Overview

At CoreDoc Mail, we specialize in printing and mailing your documents quickly and reliably. This policy outlines our shipping procedures, timelines, and what you can expect when using our service.

Key Shipping Promise:

All orders are processed the same business day and typically arrive at their destination within 3-5 business days via USPS First-Class Mail.

Order Processing Timeline

1

Order Submission

You upload your PDF and provide mailing details. Orders are accepted 24/7 through our website.

2

Same-Day Processing

All orders received by 3:00 PM EST on business days are processed and mailed the same day. Orders after 3:00 PM EST are processed the next business day.

3

Mailing & Tracking

We print your document, prepare it for mailing, and dispatch it via USPS. You receive a tracking number via email immediately.

4

Delivery

Standard delivery: 3-5 business days within the continental United States. Delivery times may vary during holidays or peak periods.

Shipping Methods & Delivery Times

Standard Shipping (Included)

  • Service: USPS First-Class Mail
  • Delivery Time: 3-5 business days
  • Tracking: Included with all orders
  • Cost: Included in base price + postage
  • Best for: Most documents, letters, standard correspondence

Expedited Shipping (Optional)

  • Service: Fedex Shipping
  • Delivery Time: 1-2 business days
  • Tracking: Included with enhanced tracking features
  • Cost: Additional fee applied at checkout
  • Best for: Urgent documents, time-sensitive materials

International Shipping

  • Service: USPS First-Class International or Priority International
  • Delivery Time: 7-21 business days (varies by destination)
  • Tracking: Available to most countries
  • Cost: Calculated based on destination and weight
  • Customs: International shipments may be subject to customs fees

Shipping Costs

Our pricing is transparent:

  • Base Service Fee: Covers printing, materials, and processing
  • Postage: Actual USPS postage rates based on weight and destination
  • No Hidden Fees: The price you see at checkout is what you pay
  • Bulk Discounts: Available for 10+ documents contact (support@coredocmail.site)

Shipping costs are calculated in real-time based on your document's page count and destination. You'll see the exact cost before payment.

Tracking & Delivery Confirmation

Tracking Numbers

  • Every order receives a USPS tracking number
  • Tracking numbers are emailed to you immediately after mailing
  • You can track your shipment at USPS.com
  • Tracking typically updates within 24 hours of mailing

Delivery Issues

In rare cases where delivery issues occur:

  • Monitor your tracking number for updates
  • If tracking shows no movement after 48 hours, contact us
  • For lost or undelivered mail, we'll reprint and remail at no cost (conditions apply)
  • Always ensure recipient addresses are complete and accurate

Business/Weekend Processing

  • Business Days: Monday through Friday (excluding federal holidays)
  • Weekend Orders: Processed the following Monday
  • Holiday Schedule: We observe major US holidays - orders placed on holidays are processed the next business day
  • Rush Processing: Available for urgent needs (contact support)

Address Accuracy & Corrections

Important: You are responsible for providing accurate mailing addresses.

  • Double-check all addresses before submitting your order
  • Use complete addresses including apartment/suite numbers
  • Include recipient phone numbers when possible (helps carriers)
  • If you notice an error immediately after ordering, contact us ASAP
  • Address corrections requested after mailing may incur additional fees
  • Undeliverable mail is returned to us, and we'll contact you for next steps

International Shipping Details

Countries We Ship To

We ship to over 190 countries worldwide. Some restrictions may apply to certain destinations.

International Considerations

  • Customs Forms: Required for international shipments - we handle this for you
  • Customs Fees: Recipient may be responsible for customs/duties (varies by country)
  • Prohibited Items: We comply with international mailing restrictions
  • Delivery Times: Vary significantly by destination and customs processing
  • Tracking: Available to most but not all international destinations

Contact & Support

For shipping questions or concerns:

  • Email: support@coredocmail.site
  • Tracking Issues: Include your order number and tracking number
  • Response Time: We typically respond within 2 business hours

Policy Updates

We may update this Shipping Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our service constitutes acceptance of any changes.

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